{"id":298,"date":"2024-06-02T04:20:22","date_gmt":"2024-06-02T04:20:22","guid":{"rendered":"https:\/\/www.happymenu.co\/docs\/?page_id=298"},"modified":"2026-01-31T09:36:49","modified_gmt":"2026-01-31T09:36:49","slug":"order-management","status":"publish","type":"page","link":"https:\/\/www.happymenu.co\/docs\/qr-code-menu-ordering\/order-management\/","title":{"rendered":"Order management"},"content":{"rendered":"\n<p>To manage your orders click on <strong>orders <\/strong> in the main menu.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" width=\"1024\" height=\"811\" src=\"https:\/\/www.happymenu.co\/docs\/wp-content\/uploads\/2024\/06\/qr-code-ordering-manage-order-dine-in-1024x811.png\" alt=\"\" class=\"wp-image-301\" srcset=\"https:\/\/www.happymenu.co\/docs\/wp-content\/uploads\/2024\/06\/qr-code-ordering-manage-order-dine-in-1024x811.png 1024w, https:\/\/www.happymenu.co\/docs\/wp-content\/uploads\/2024\/06\/qr-code-ordering-manage-order-dine-in-300x238.png 300w, https:\/\/www.happymenu.co\/docs\/wp-content\/uploads\/2024\/06\/qr-code-ordering-manage-order-dine-in-768x608.png 768w, https:\/\/www.happymenu.co\/docs\/wp-content\/uploads\/2024\/06\/qr-code-ordering-manage-order-dine-in-1536x1216.png 1536w, https:\/\/www.happymenu.co\/docs\/wp-content\/uploads\/2024\/06\/qr-code-ordering-manage-order-dine-in.png 1632w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">View invoice<\/h3>\n\n\n\n<p>Takes you to stripe to view the full invoice<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Refund payment<\/h3>\n\n\n\n<p>Takes you to stripe to refund the payment<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" width=\"1024\" height=\"810\" src=\"https:\/\/www.happymenu.co\/docs\/wp-content\/uploads\/2024\/06\/qr-code-ordering-manage-order-pick-up-1024x810.png\" alt=\"\" class=\"wp-image-302\" srcset=\"https:\/\/www.happymenu.co\/docs\/wp-content\/uploads\/2024\/06\/qr-code-ordering-manage-order-pick-up-1024x810.png 1024w, https:\/\/www.happymenu.co\/docs\/wp-content\/uploads\/2024\/06\/qr-code-ordering-manage-order-pick-up-300x237.png 300w, https:\/\/www.happymenu.co\/docs\/wp-content\/uploads\/2024\/06\/qr-code-ordering-manage-order-pick-up-768x608.png 768w, https:\/\/www.happymenu.co\/docs\/wp-content\/uploads\/2024\/06\/qr-code-ordering-manage-order-pick-up-1536x1215.png 1536w, https:\/\/www.happymenu.co\/docs\/wp-content\/uploads\/2024\/06\/qr-code-ordering-manage-order-pick-up.png 1618w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Notify customer<\/h3>\n\n\n\n<p>The customer is notified when you receive their order, you can also send them a message telling them to pick up their order at the counter when it is ready if the order is a dine-in order, or let them know their order will be ready &#8220;now&#8221;, &#8220;in 5 minutes&#8221;, &#8220;in 10 minutes&#8221; or &#8220;in 15 minutes&#8221; if the order is a pickup order.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Move to ready<\/h3>\n\n\n\n<p>Move the order to the list of ready orders.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Move to complete<\/h3>\n\n\n\n<p>Move the order to the list of complete orders.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Manage QR code menu dine-in and takeout orders.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":292,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.happymenu.co\/docs\/wp-json\/wp\/v2\/pages\/298"}],"collection":[{"href":"https:\/\/www.happymenu.co\/docs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.happymenu.co\/docs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.happymenu.co\/docs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.happymenu.co\/docs\/wp-json\/wp\/v2\/comments?post=298"}],"version-history":[{"count":2,"href":"https:\/\/www.happymenu.co\/docs\/wp-json\/wp\/v2\/pages\/298\/revisions"}],"predecessor-version":[{"id":304,"href":"https:\/\/www.happymenu.co\/docs\/wp-json\/wp\/v2\/pages\/298\/revisions\/304"}],"up":[{"embeddable":true,"href":"https:\/\/www.happymenu.co\/docs\/wp-json\/wp\/v2\/pages\/292"}],"wp:attachment":[{"href":"https:\/\/www.happymenu.co\/docs\/wp-json\/wp\/v2\/media?parent=298"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}